Interpersonal Communication Term Paper Example | Topics and Well Written Essays - 1750 words

Interpersonal Communication - Term Paper ExampleSchuler in 1979 took a major step forward in the argona of research on organisational communication with his role-perception transaction-process model of organization communication, which describes the relationship among communication, role perceptions, and two outcome variables-satisfaction and exertion (Penley 309). It is evident that effective interpersonal communication enhances the satisfaction of employees and this would in turn give in better performance and subsequent easy accomplishment of the organizational goals. Todays employees need to interact with consumers, coworkers and the management constantly and no employee would like to engage in work in isolation. These factors call for increased the role of effective interpersonal communication skills in the business scenario. The positive outcomes of maintaining effective interpersonal communication skills within the organizational setting are many and varied. These whitet horn vary from increased productivity, greater commitment to a very conducive work environment where each one can strive towards achieving the organizational goals. Researchers have emphasized that interpersonal skills help enhancing organizational commitment within the organizational culture. ... The researches resorted to a descriptive survey for the purpose of the study. The survey was administered on two common organizations in Qom city and the participants of the study were consisted of 106 individuals who were randomly selected from these two public organizations. It has been identified that poor communication skills can cause irrevocable damage to relationships affecting productivity, satisfaction, performance, morale, trust, respect, self-importance confidence, and even physical health (Matin Jandaghi and Karimi 387). It is, therefore, imperative that effective interpersonal skills are maintained and fostered in the workplace so as to endure healthy, positive and result ori ented organizational behavior. There are many definitions of interpersonal communication. However, in the management and business scenario Avkirans definition is of great significance. For the author, interpersonal communication skills are ability to respond to staffs needs positively, fostering a non-discriminatory work environment where staff can develop to their full personal potentials, and delegating authority (Matin Jandaghi and Karimi 388). Managers and leadership needs to be advocates of interpersonal communication skills. Effective leaders can make use of their interpersonal communication skills to inspire and motivate their employees and in discussion conflicts, developing team building and in promoting desirable organizational change as and when necessary. As efficient leader, through his/her interpersonal skills, can very intimately motivate, persuade and empower his/her followers or employees. It is also worthwhile to unearth the relationship between organizational b ehavior and interpersonal communication in an organizational setting. One should always